Shipping Policy

Thank you for shopping with naturevalley. Please review the following details regarding our shipping practices.

Order Processing Time

Orders are typically processed within 1-2 business days. Please allow this time for us to prepare your order before it is shipped.

Shipping Time

Once your order has been processed, please allow 5-10 business days for delivery. Shipping times may vary depending on your location.

Shipping Fees

Shipping fees are calculated based on your order and destination, and will be displayed at checkout before you complete your purchase.

Order Cancellation

If you wish to cancel your order, please contact us within 24 hours of placing it. After this window, orders will likely have been processed and may not be canceled.

Returns and Refunds

You may return items within 30 calendar days of delivery. Returns must be in original condition.

Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect. In those cases, please contact us at pumabestsale005@gmail.com for assistance.

Once we receive and inspect your returned item, we will process a refund within 5-7 business days. Refunds will be issued to the original payment method.

Contact Us

If you have any questions regarding shipping or returns, please contact our customer support team at pumabestsale005@gmail.com.